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Salesforce Course Training Online

Learn Salesforce CRM – Admin and Developer Certification Course to clear the Salesforce Certification exams.

Salesforce is a leading CRM and Salesforce certification is a useful qualification to give your career a boost. Our Salesforce online training prepares you with not just theoretical knowledge, but you also get hands-on experience by working on real time projects. Salesforce certification training equips you with the skill set.

Salesforce CRM Training Online – the world’s #1 CRM

Over 150,000 companies, both big and small, are growing their business with Salesforce CRM.

Salesforce is a comprehensive CRM system which provides a complete end to end solution for businesses. It is the most popular CRM system because of its multifaceted tools and ability to perform a wide variety of tasks. Being equipped with salesforce certification is a major career advantage. Salesforce is more than just a customer relationship management system. It comprises numerous out-of-the-box tools and workflows which facilitate regular business operations.

Salesforce Training Key Highlights

Get noticed by top companies through our professional job assistance.

Get trained by the highly experienced certified industry experts.

15+ In- demand tools & skills will help in Technical Assistance.

45 hours of in-depth training programs with real-time scenarios.


Upgraded sylabus with Industry oriented concepts for in-depth knowledge.

Every session will be live and provides you hands-on experience training.

Salesforce Course Training Overview

Tech Smart offers the best in the industry, with live Salesforce training online sessions. Tech Smart provides interactive instructor-led classes. All instructors are experienced and Salesforce certified experts. By the end of this Salesforce course you will be adept in Salesforce platform, Salesforce database, Salesforce instance, application design, project management, platform configuration, automation processes, application development and more. You will be confident and ready to work on a Salesforce platform.

Salesforce Certification Course Curriculum:
Sales Force Admin Course Contents
(Admin + Developer + Integration + Lightning + Wave Analytics)

Background preparation

  • Introduction on Cloud Computing
  • IAAS (Infrastructure as a Service)
  • PAAS(Platform as a Service)
  • SAAS(Software as a Service)
  • Introduction on CRM
  • Introduction on Com

Sales force Standard Objects

(Importance: High)

  • Sales force Sales Process
  • Sales force Service Process
  • Lead management
  • Web to Lead
  • Lead auto response
  • Case management
  • Web to case
  • Email to case
  • Case escalation

Sales force Date Model

(Importance: High)

  • Becoming Familiar with the Setup Area
  • Introducing Apps
  • Introducing Objects
  • Introducing Tabs
  • Introducing Fields
  • General Fields
  • Enhancing the Simple App with Advanced Fields
  • Field Dependency
  • Becoming Familiar with Object Detail Pages

Data Validation

(Importance: Medium)

  • Enhancing the Simple App with Data Validation
  • Introducing Validation Rules
  • Standard Validation Rule
  • Custom Validation Rule

UI Design & Assignment

(Importance: Medium)

  • Introducing Page Layouts
  • Adding page Layout elements
  • Tab Layouts
  • Record Type management

Expanding the App Using Relationships

(Importance: High)

  • Introducing Relationships
  • Lookup Relationship
  • Master Detail Relationship
  • Roll-up Summary fields
  • Hierarchy Relationship
  • Self Relationship
  • Many to many Relationship

User Management

(Importance: High)

  • Introduction Users
  • User creation
  • Setting up features per user record

Security and Sharing

(Importance: High)

  • Organization-Wide Defaults
  • Profile
  • Permission Sets
  • Introduction on Roles, Profiles
  • Sharing Rules
  • Manual Sharing
  • Field Level Permissions
  • Creating Public Groups and Queues (also, difference between them)

Data Management

(Importance: High)

Data Import with Data Loader

  • Insert
  • Upsert
  • Update
  • Delete
  • Export
  • Export All

Using Custom Workflow Processes

(Importance: Most Important)

  • Introducing Workflow
  • Workflow Actions
  • Update Record
  • Create Task
  • Automate Emails
  • OWD

Introducing Approvals Process

(Importance: Most Important)

  • Planning for Approval Processes
  • Creating an Approval Process
  • Creating Approval Steps

Analysing Data with Reports and Dashboards

(Importance: Medium)

  • Introducing Reports
  • Tabular Reports
  • Summary Reports
  • Matrix Reports
  • Joined Reports
  • Report Formats
  • Introducing Dashboards
  • Adding Dashboard Components
  • Dynamic dashboard
  • Bucket fields
  • Custom Reports Types



  • Sales force Deployment
  • Migration Strategies
  • Inbound Change Set
  • Outbound Change Set
  • Migration from one Sales force environment to Other
  • Packaged deployment


  • Sales force Lightning Essentials
  • Sales force Mobile Essentials
  • Sales force Integration Essentials
  • Sales force Wave analytics Essentials
Sales Force Developers Course Contents

Basics of programming

(Importance: Most Important)

  • Basics of programming (student with non-coding background)
  • Variables
  • Operators
  • Expressions
  • Looping Statement
  • Controlling Statement
  • Class
  • Objects
  • Functions
  • Architecture Apex / com
  • Data Types in Salesforce
  • MVC pattern in Salesforce
  • Collections
  • Debug process and methodology

Building logic through programming

(Importance: Most Important)

  • APEX Class
  • Visualforce
  • Apex Classes
  • Introduction to Trigger
  • Triggers in Salesforce
  • Trigger Scope in Salesforce
  • Trigger Types
  • Best Practices Triggers
  • Understanding Trigger Context Variables in Salesforce
  • Understanding Test Classes in Salesforce
  • Building Test Classes and execution
  • Code coverage understanding
  • Annotations
  • DML Statements
  • Insert statement
  • Update Statement
  • Delete Statement
  • Getting data from recycle bin
  • Introduction to Visual Force
  • Enabling VF for your Organization and Execution
  • Creating First VF page
  • Building Page Block Table in VF page
  • Building Form in VF page
  • Controllers
  • Types of Controllers
  • Standard Controllers
  • Custom Controllers
  • Controller Extension
  • Best Practices Visualforce
  • Bulkification
  • Exceptions

Query Language

(Importance: Very Important)

  • Intro to SOQL
  • Query formation in SOQL
  • Intro to SOSL
  • Query formation in SOSL
  • DML statements in Salesforce
  • SOSL transformation

Advance APEX:

(Importance: Very Important)

  • Batch class
  • Schedule Class
  • Transaction Control

Skills Covered

App Development


Schema builder



Java Swing



Eclipse IDE

Link units

Process builder


Custom Buttons


Schema builder

Lightning Component Framework

Salesforce Workflow

Server-Side Controller


Quote Templates

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Salesforce Online Course Training

There is a huge and growing demand for Salesforce certified personnel. Almost all large corporations use Salesforce, and give preference to hiring people who are Salesforce certified. Tech Smart brings you the option to take the Salesforce course online. There is no need to risk stepping out, do the course online from the comfort of your home.

Salesforce Administration Course

Learn how to effectively employ Salesforce Administration

We offer a comprehensive Salesforce Administration training program which is designed to equip professionals with effective CRM techniques. This program is developed by top Salesforce CRM experts and includes a wide variety of features. It is a great program for both students and IT professionals who would like to further their career prospects in the Salesforce stream.

CRM management is an integral part of every organisation. A CRM encompasses most of the business aspects making it a vital business facet. Customers are the single most important feature of an organisation keeping it in existence and a CRM ensures that the customer data is accurately stored in an organised manner. Our Salesforce administration training prepares you with the required expertise.

Salesforce Development Course

Learn to work easily on the Salesforce CRM Platform

The Tech Smart Salesforce Development training program is very unique unlike most popular courses. We understand that on completion of the course you will be expected to work on Salesforce Development and hence prepare you accordingly. We adopt a real time learning platform by working on case studies giving our students hand-on practice of developing applications.

Salesforce is a platform which empowers developers to easily build and quickly deploy cloud applications using out-of-the-box tools. Students learn to create secure and scalable applications effortlessly. These applications can be integrated with external applications if required and offer a responsive layout.

Salesforce Certification

After completing the course students will be given a Salesforce Certificate from Tech Smart IT Solutions. This course is the preliminary preparatory course to appear for the crucial Salesforce Certification exams. After completing our course students are encouraged to appear for the Salesforce Administrator Exam and also the Salesforce Developer Exam. Once you clear these exams you will be a Certified Salesforce Administrator and Developer. Our training expert will guide you to clear the Salesforce certifications exam to kick- start your Salesforce career. 4000+ trainees have cleared the Salesforce certification exam with the help of our experts.

To work on Salesforce it is essential to be Salesforce certified. We offer the preparatory channel for you to easily clear the exams. Our course will completely prepare you to score well. We cover the entire course content for the exams and also get you ready for your career in Salesforce by giving you real time projects to work on while you are learning. This helps to clear basic concepts and teaches you how to use different tools, design workflows etc.

Student Testimonials

This is a fantastic course which has helped me get familiar with Salesforce in depth. The practical aspect has enabled me to get hands on training and develop confidence in using the CRM.

Jay Swamy

Los Angeles

This is a fantastic course which has helped me get familiar with Salesforce in depth. The practical aspect has enabled me to get hands on training and develop confidence in using the CRM.

Jay Swamy

Los Angeles

This is a fantastic course which has helped me get familiar with Salesforce in depth. The practical aspect has enabled me to get hands on training and develop confidence in using the CRM.

Jay Swamy

Los Angeles